Returns
Refund/Return Policy
Thank you for supporting our small business. Every product we sell is handmade with love in Sardinia, Ohio. Our goal is for you to love your products and be proud to wear and use them. If you are not satisfied for any reason, contact us and we'll do everything we can to keep you satisfied.
We have a 10 day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with original tags/packaging/labels.
To start a return or if have questions about a return please send your email as soon as possible to 134designs@gmail.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted!
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, gift cards or personalized items with names or pictures on them as we can not resell them or return to our stock.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at 134designs@gmail.com with REFUND in the subject line. Thank you.